CITE.BPMS
CITE.BPMS is a complete software platform that allows an Organization to create a reference point for organizing, managing and monitoring its business processes. CITE.BPMS integrates the functionalities required to manage a process executed by a business unit, from the beginning to the completion of its operation and archiving. By adopting an open data model and up to date interoperability practices it adapts perfectly to an organization’s needs for interconnection of existing and future information systems and integrates smoothly into the set of systems that serve it.
CITE.BPMS integrates as its building blocks a series of subsystems that can be activated and configured appropriately to create the environment that the Organiztion desires:
Document Management: CITE.DocuMan
The Document Management System is the cornerstone of the case system. It encloses all messages related to a case, whether derived from external sources or generated by the internal processes of the handling of the case by the carrier’s executives. Read more
Case Management: CITE.Cases
The Case Management System is the place where documents fall into cases handled or maintained by the Organization. A case can be substantially documented independently of the documents it contains, with a different or overlapping set of metadata that can be tailored depending on the Organization’s needs. Read more
Electronic Protocol: CITE.Registry
The Electronic Protocol System undertakes the rendering of identifiers to the documents assigned to it with a plurality of rules. These rules can take into account the direction of the documents (incoming, outgoing, anywhere), their agenda, their distribution details (sender, internal recipients, departments and addresses etc.), the objects or persons to which they refer. Read more
Workflows: CITE.DocuFlows
Handling a case includes a set of tasks performed by an organization's executives. CITE.Cases monitors these tasks through the Workflow Management Subsystem (CITE.DocuFlows), a flexible module that can apply standard workflows to actions performed by an operator on a task. Can monitor tasks performed by one or more operators in series or in parallel, assignments to other executives as well as send reminders and alerts depending on the progress of a task, modify the status of documents or cases upon completion of a task, and records in detail every action taken in its context. Read more
Advanced Searches: CITE.DocuSearch
CITE.BPMS is based on the indexing and search engine system CITE.DocuSearch. The system combines indexes all the data, metadata, and content of the documents handled by the system, whether they are case or document related in a high-performance distributed infrastructure and have the ability to respond to complex queries that may apply to each component of the application. Read more
Document Processing Bus: CITE.DocuProc
The CITE.DocuProc undertakes the extraction of attributes, metadata and text from the documents delivered to it. Specifically, it receives one or more documents that are part of a message along with the metadata that accompanies it until the specific phase of its processing by CITE.BPMS and after processing it through a series of filters, returns any possible digital files and metadata for the message and documents it received. Read more
Message Routing: CITE.DocuBridge
The Message Routing System adds automatic, semi-automatic or manual message input capabilities to CITE.Cases. It starts from the reception of a message, which can be manually inserted into the system or automatically extracted from external sources. Read more
Form Composition: CITE.DocuForms
The form creation subsystem is about creating structured documents and messages through CITE.BPMS. Forms can have fields of various types such as arithmetic, calendars, partial calendars, text, lists, geographical, fully formatted text, multimedia or even custom fields, and can be accompanied by attachments. They are configured either through the internal form design mechanism or with plugins that give additional configuration flexibility over the platform's basic tools. Read more
Action Logging: CITE.AuditVault
Action Logging System is a distributed system that is administratively separated from all other CITE.BPMS application suite systems to maintain its integrity in high standard security systems. Read more
Multi-modal Updates: CITE.Notifications
Each application of the package generates messages that inform operators, or application managers, of changes or situations that need updating or attention. Read more
External Searches: CITE.SearchBridge
In the case of Organizations where case management also involves searching for information based on the particulars of a case and its constituent documents CITE.SearchBridge undertakes to facilitate the aggregation of search results into one central point, that of CITE.BPMS. Read more
Reports and Business Intelligence: CITE.BPI
CITE.BPMS supports exporting reports in two ways.
The first way is to instantly generate reports from system search results. The operator can select fields to display and output these results either in a readily editable format (e.g. xlsx) or in a document format (PDF), by taking advantage of the grouping features offered by the interface.
The second way is to exploit the CITE.BPI subsystem that interconnects applications with popular Analytics and Reporting systems, such as Microsoft SQL Server Reporting Services and JaspertSoft Reports. Read more
Dynamic Features
CITE.BPMS brings along a range of dynamic features that will satisfy every demanding installation.
Strong and complete security framework
CITE.BPMS adopts an open and robust security model that covers every requirement placed on any modern system. Read more
High Availability architecture
All CITE.BPMS applications are implemented based on high availability specifications. This applies to all levels and subsystems. Read more
Open model, scalability and adaptability
Το CITE.BPMS adopts an open data model that allows it to adapt to the needs of almost every area of competence it is called upon to meet. A few of the metadata it handles are of systemic nature and predefined while the various data entities allow it to be highly configurable (e.g. fields and relationships). Read more
Interoperability
CITE.BPMS addresses the issue of unlimited and seamless interoperability with three different techniques. Read more
Compatibility with resilient Cloud computing infrastructures
CITE.BPMS can be provided either as On Premises software or as Software As A Service (SaaS). In the first case, running on a Cloud infrastructure is the way its services are delivered. In the latter case, the opportunities are there to be exploited and tailored by the Organization based on its needs and resources. Read more
Distribution Model
CITE.BPMS is available based on two models:
- Software as a Service
- Software on Premises Read more
Cutting Edge Technology
CITE.BPMS is a live system implemented in cutting edge technologies and contemporary styles. Read more
